Privacy Policy

Last Updated: March 24, 2026

Welcome to Ubica, operated by Codvia Teknoloji A.Ş. ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the safety of your family's data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Purpose of the App

Ubica is designed exclusively for family safety and voluntary location sharing. We strictly prohibit the use of our services for unauthorized tracking, stalking, or any form of surveillance without the explicit, informed consent of the person being tracked. Our mission is to provide peace of mind through transparency and mutual safety awareness.

2. Information We Collect

To provide our services, we collect the following types of information:

  • Account Information: Name, email address, and profile picture provided during registration.
  • Device Information: Device model, operating system version, unique device identifiers, and battery level.
  • Location Data: Precise GPS coordinates, speed, and movement data. This data is collected in the background even when the app is closed to provide real-time safety features.
  • Usage Data: Information about how you interact with the app, including feature usage and diagnostic logs.
  • Purchase Metadata: Information about your subscriptions and transactions (handled via Apple/Google). We do not store your credit card details.

3. User Consent Requirement

Ubica operates on the principle of voluntary participation. No user can be tracked without their explicit consent. Users can stop sharing their location at any time through the app settings or device system settings. We encourage families to discuss location sharing openly to ensure everyone feels comfortable and safe.

4. How We Use Your Information

We use the collected data to:

  • Provide real-time location sharing within your private circle.
  • Generate 30-day location history for your review.
  • Send smart alerts when family members arrive at or leave designated zones.
  • Monitor device battery levels for safety awareness.
  • Improve app performance and troubleshoot technical issues.
  • Communicate with you regarding updates or support requests.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Within Your Circle: Your location and status are shared only with the members of the private circle you have joined.
  • Service Providers: We may share data with trusted third-party providers who assist us in operating our service (e.g., cloud hosting, analytics).
  • Legal Requirements: We may disclose information if required by law or to protect the safety and rights of our users or the public.

6. Data Retention and Deletion

We retain your location data for up to 30 days to provide the history feature. Account information is retained as long as your account is active. You may request the deletion of your account and all associated data at any time through the app settings, by visiting our Delete My Data page, or by contacting us at support@ubicafamily.com.

7. Children's Privacy

Ubica is intended for use by families. When children use the app, it must be under the supervision and with the consent of a parent or legal guardian. We take extra precautions to protect the data of minors and comply with relevant international children's privacy regulations (such as COPPA and GDPR-K).

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are protected by appropriate legal safeguards and that your data remains secure regardless of where it is processed.

9. Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes end-to-end encryption for sensitive data transfers.

10. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, as well as the right to object to or restrict certain processing activities. Please contact us to exercise these rights.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Codvia Teknoloji A.Ş.
Email: support@ubicafamily.com
Address: [Etiler Mahallesi Evliya Çelebi Caddesi Kapı No: 23 D:106 Muratpaşa, Antalya, Turkey]